Privacy Policy

1. Information We Collect

To process orders and provide customer service, we collect the following personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through our payment processor)

We may also collect non-personal information such as browser type, IP address, pages visited, and time spent on our site to improve website functionality.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your art print orders
• Communicate order confirmations, shipping updates, and delivery information
• Respond to customer service inquiries
• Send promotional emails about new artwork, collections, and special offers (with your consent)
• Improve our website and services based on user behavior and feedback

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies

Our website uses cookies—small data files stored on your device—to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart items
• Analyze website traffic and user behavior
• Provide personalized content

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

4. Third-Party Service Providers

We work with trusted third-party service providers to facilitate our services, including:

• Payment processors (to securely handle transactions)
• Shipping companies (to deliver your orders)
• Email service providers (to send order confirmations and promotional emails)
• Website hosting and analytics services

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data and not use it for any other purpose.

5. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails

To exercise these rights, please contact us at Christopherkieuphotography@gmail.com.

7. International Data Transfers

Our website is operated from Kenya. If you are accessing our site from outside Kenya, your information may be transferred to and processed in Kenya or other countries where our service providers operate. By using our services, you consent to this transfer.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new effective date.